Shipping
BeWild Store shipments are managed via TWS express courier.
Shipping costs vary based on order value and destination.
As required by current legislation, all shipments are accompanied by regular tax documentation, detailing the value of the items in euros.
In case of sales or promotions, the documentation will show the discounted price.
1. Shipping Methods and Costs
To ensure a fast, reliable and safe service, BeWild Store relies on TWS Express Courier for all national and international shipments.
Costs are automatically calculated at checkout based on the destination and value of the order.
Orders are generally processed within 24 working hours (orders confirmed before 12:00 CET are shipped the same day).
The delivery times indicated start from the actual shipping date and are to be considered indicative.
Any delays due to payment checks or credit card authorizations may delay your shipment.
BeWild Store cannot be held responsible for any delays due to customs checks, unforeseen events or force majeure.
During holidays, sales or promotional campaigns, delivery times may vary.
Shipping Costs and Times
2. Important Shipping Information
1. All shipments require a signature upon delivery.
2. Once the shipment has been made, it is not possible to change the delivery address.
It is recommended to carefully check the address entered during checkout.
3. TWS does not deliver to PO boxes or poste restante services.
4. In case of absent recipient, the courier will make up to three delivery attempts, leaving collection instructions each time.
3. Delivery Days
Deliveries are made from Monday to Friday , during working hours.
Deliveries are not expected on holidays or the days before holidays.
It is not possible to schedule appointments or specific delivery times.
4. Free Shipping
BeWild Store may occasionally activate promotions that include free shipping.
To stay updated on any offers, you can subscribe to the newsletter.
Any application of free shipping will be displayed directly during the purchase procedure.
5. First Order
For security reasons, the first order can only be shipped to the billing address in the name of the payment card holder or to a verified address.
It is recommended that you enter accurate and complete billing and contact information to facilitate verification and avoid any delays.
6. Shipping Insurance
All orders are insured during transit and up until delivery .
Upon signature for receipt, responsibility for shipping passes to the customer.
In case of delivery to a person other than the order holder (e.g. gifts), responsibility passes to the person who signs for collection.
7. Order Tracking
The customer can check the status of the order by accessing his/her account and consulting the "My orders" section.
8. Taxes and Customs Duties
In some countries, shipping is DDP (Delivery Duty Paid) : any taxes and customs duties are already included in the final price displayed during purchase.
For DDU (Delivery Duty Unpaid) destinations, local taxes, customs duties or any charges are the responsibility of the recipient , who will have to pay them directly before delivery.
The total due may vary depending on the destination country: we recommend checking for any additional costs before confirming your order .
Please note:
Our online store ships worldwide via TWS .
Any customs costs requested by the courier upon delivery are independent of BeWild Store .
